Global Link Private Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our courses.
1. Who We Are
Global Link Private Ltd is a private limited company registered in England and Wales.
We are the data controller responsible for your personal information collected through this website.
2. Information We Collect
Information you provide directly:
- Full name
- Email address
- Phone number
- Billing address
- Payment information (processed securely by our payment provider — we do not store card details)
- Messages or enquiries submitted through our contact form
Information collected automatically:
- IP address and device information
- Browser type and version
- Pages visited and time spent on the site
- Referring website or link
- Cookie data (see Section 7)
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process enrolments and course payments
- To provide access to purchased course materials
- To communicate with you about your enrolment, account, or enquiries
- To send administrative communications (e.g., receipts, confirmations)
- To respond to customer support requests
- To improve our website and course offerings
- To comply with our legal obligations
- To prevent fraud and protect the security of our services
We will not use your personal information for unsolicited marketing without your explicit consent.
4. Legal Basis for Processing
We process your personal data under the following legal bases as defined in the UK GDPR:
- Contract performance: Processing necessary to fulfil your course purchase.
- Legitimate interests: Fraud prevention, website security, and service improvement.
- Legal obligation: Where required by applicable law.
- Consent: Where we have obtained your explicit consent (e.g., for marketing).
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in limited circumstances:
- Payment processors: To process your payments securely under strict data protection standards.
- Service providers: Third parties who assist in operating our website (e.g., hosting, email providers), bound by confidentiality obligations.
- Legal requirements: Where required by law or to protect rights, property, or safety.
6. Data Retention
We retain your personal information only for as long as necessary:
- Course enrolment and payment records: up to 7 years (UK tax law)
- Contact form enquiries: up to 2 years
- Website usage data: up to 12 months
After the applicable retention period, your data is securely deleted or anonymised.
7. Cookies
Our website uses cookies to enhance your browsing experience. Types used:
- Essential cookies: Necessary for the website to function. Cannot be disabled.
- Analytical cookies: Help us understand visitor behaviour (only with your consent).
- Functional cookies: Remember your preferences and settings.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Your Rights
Under UK data protection law, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data in certain circumstances.
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Receive your data in a portable format.
- Right to object: Object to our processing based on legitimate interests.
- Right to withdraw consent: Withdraw consent at any time where processing is consent-based.
Contact us using the details in Section 12. We will respond within 30 days. You also have the right to complain to the Information Commissioner's Office (ICO).
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information:
- Secure encrypted connections (HTTPS/SSL) across our website
- Secure payment processing — we do not store card details
- Access controls limiting who can access personal data
- Regular reviews of our security practices
No method of internet transmission is completely secure. We strive to protect your data but cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy:
