FAQs – Global Link Private Ltd
Home / FAQs

Frequently Asked Questions

Everything you need to know about our courses, enrolment, payments, and support. Can't find your answer? Contact us directly.

Students learning online

📚 Courses

We currently offer five professional online courses: English Communication Essentials, Business Fundamentals, Digital Productivity Skills, Personal Development Essentials, and Introduction to Professional Workplace Skills. All are designed for practical, real-world application.

Course access is provided immediately or within 24 hours of successful payment confirmation.

Course durations range from 3 to 5 weeks of guided content, but because all our courses are self-paced, you can take as long as you need. There are no deadlines, and you have lifetime access to your materials.

Yes. Upon successfully completing a course, you will receive a certificate of completion. This can be used on your CV, LinkedIn profile, or professional portfolio to demonstrate your skills to employers.

✍️ Enrolment

To enrol, simply contact us by phone on +44 7737 139998 or by email at info@globallinkprivate.co.uk. Our team will guide you through the enrolment and payment process. You will receive a confirmation email once your enrolment is complete.

You must be at least 18 years of age to enrol independently. Learners under 18 may enrol with the written consent of a parent or guardian.

Yes, you can enrol in multiple courses at the same time. Each course is priced individually and you will have separate lifetime access to each one upon payment.

No formal qualifications are required. Our courses are designed to be accessible to anyone who wants to develop their professional skills, regardless of their educational background.

💳 Payment

Our courses are priced individually. Current prices are: English Communication Essentials — £49, Business Fundamentals — £59, Digital Productivity Skills — £39, Personal Development Essentials — £45, and Introduction to Professional Workplace Skills — £45. All prices are one-time payments in GBP.

We accept all major debit and credit cards. All payments are processed securely through our third-party payment provider. We do not store your card details on our systems.

Absolutely. All transactions are processed through an industry-standard, encrypted payment provider. We use HTTPS across our entire website and never store your card details. Your payment information is fully protected.

Yes. Once your payment is successfully processed, you will receive an email confirmation and receipt at the email address you provided during enrolment.

We offer a full refund within 14 days of purchase, provided you have not accessed more than 20% of the course content. After 14 days, or if more than 20% has been accessed, refunds are not available. For full details, please see our Refund Policy.

🖥️ Access & Platform

Once your enrolment is confirmed and payment is received, our team will send you access details by email. You can then log in and begin your course immediately.

Yes. All our courses are fully accessible on mobile phones, tablets, and desktop computers. You can switch between devices at any time without losing your progress.

No. All courses are self-paced and come with lifetime access. There are no fixed deadlines, so you can study at a time and pace that suits you.

If we update or improve course content, all existing enrolled students will automatically have access to the latest version at no extra charge. We aim to keep our content current and relevant at all times.

📞 Support

You can reach us by phone on +44 7737 139998 or by email at info@globallinkprivate.co.uk. We are available Monday to Friday, 9:00am – 5:30pm. We aim to respond to all enquiries within one working day.

If you encounter any technical issues, please contact us immediately via phone or email. We will investigate and resolve the issue as quickly as possible. If the issue is caused by our platform, you will not lose any course time.

Absolutely. Call us on +44 7737 139998 or send an email and one of our team members will be happy to discuss your goals and recommend the most suitable course for you.

Ready to Start Learning?

Browse our courses and take the first step towards your professional goals today.